Job Description
Practice Manager - TheraPlay Spot About Us We're an award-winning pediatric outpatient therapy practice in Wichita's Delano district, where excellent care meets playful environments. Our OT, PT, and speech therapists help children succeed where they've previously struggledand yes, we have an office dog named Heidi who's perpetually hungry and excellent at moral support.
The Unicorn We're Seeking Practice Manager to oversee Front Office, Billing Department, and Therapy Leadership Team
Calling all organizational wizards! We need someone who can juggle multiple business areas while keeping their eye on what truly matters. You'll be the bridge between our Practice Owner, Leadership Team, and staffbasically, you'll help our company run like a well-oiled machine.
What You'll Actually Do - Lead the team: Be the right arm of the Practice Owner, support and guide the billing coordinator, supervise and back the front office staff, and collaborate with the leadership team
- Be the insurance whisperer: Tackle next-level claim and billing issues, analyze payment trends, and negotiate with providers
- Keep everything running: Manage communications, implement policies, coordinate meetings, and handle complex parent questions and concerns
- Handle the people stuff: Onboarding, HR support, conflict resolution with empathy and professionalism
- Solve problems: Anticipate consequences and make logical decisions, turn billing conflicts into happy families and payment solutions, always look for the win-win-win (that is, for our team member, the parent/client, and the company)
What We Really Need - Medical office experience with managing teams [3+ years]
- Medical insurance experience (claims, payments, authorizations, appeals) [5+ years]
- Excellence at analyzing EOBs and spotting errors
- Microsoft Office proficiency (Word, Excel, Outlook, OneNote, Tasks)
- Mindful communication and outstanding organizational skills
- Team player who thrives in dynamic healthcare environments
- Professional demeanor with positive attitude
- Confidential, detail-oriented, self-accountable
- High school diploma (Associate's degree preferred)
Bonus Points For - Insurance credentialing and rate negotiation experience
- Comfort with collections
- Great sense of humor
- Willingness to share doggy snacks with Heidi
What's In It For You Compensation & Time Off: - Competitive compensation package
- Up to 5 weeks PTO (starts at 2 weeks, increases yearly)
Health & Wellness - Direct Primary Care membership (unlimited visits, no co-pays!)
- Up to 90% prescription discounts delivered to your door
- Supplemental insurance with company matching
- Free mental health counseling/business coaching
- Legal and financial expert consultations
Culture & Perks - 401(k) with matching
- Team social events and company swag
- Birthday and workiversary celebrations
- Bonus opportunities based on performance
- Business casual dress code, lighthearted banter while being productive
- Themed weeks for the team and families (work in pajamas!)
Location & Hours 423 N McLean Blvd, Wichita, KS 67203 (Delano district) Monday-Friday, 9 AM - 6 PM (some flexibility available) Primarily in-office with occasional remote work after training
Ready to Join Our Team? Send your resume and letter of intent to
info@theraplayspot.com with "Practice Manager Application" in the subject line. Tell us why you want to help kids succeed while keeping our practice thriving!
We're an equal opportunity employer who values workplace diversity.
Job Tags
Casual work, Work at office, Remote work, Monday to Friday,